Kadee’s new website is up and running!
Wholesale customers: We’ve made some big changes that will affect the way you place orders with Kadee going forward.
Firstly, ALL wholesale orders for Retail Products must be placed directly through the Kadee.com website to receive your discount. We are no longer able to accept faxed or e-mailed orders. Kadee.com features a live inventory and only the inventory available is purchasable. We cannot accept back-orders at this time.
Secondly, we have added a convenient website feature for our wholesale customers called FAST ORDER. FAST ORDER allows you to conveniently add products to your cart. This can be found under the MY ACCOUNT drop down next to the shopping cart icon on the top-right of our website. You can either upload a .csv with SKU/Qty or enter SKUs and quantities manually. You must be logged in to use this feature.
FAST ORDER allows you to add products to your cart by uploading a .csv file (sample .csv file available on FAST ORDER page). You must use the Kadee® SKU number (which may not be the same SKU you use for your internal record keeping) and quantity you want to add via .csv upload. You can also enter items on the FAST ORDER page in one of the fields manually (ex. enter 3:6 then click the “Add to list” button to add quantity of 6 product #3’s to your FAST ORDER page). Once you’ve added the items to your list, click the ADD TO CART button. If you attempt to order more then what is available in inventory, it will not allow you to add the item to cart - you must adjust the quantity to an available quantity (can be found on the product page) or remove the item from the list before FAST ORDER will allow you to add products to your cart.
Thirdly, to comply with PCI standards for security of credit card data we can no longer store your card information on-site (credit card on file). You may still store a credit card in your account, but this must be done through your website account while placing an order. The next time you place an order: select the Credit/Debit Card payment option and check the “Save for later use” checkbox to store your encrypted card data securely for future orders. Do not bypass this step. We cannot process orders placed using the Open Account payment method unless you have a payment terms agreement with us. Previous and existing “card-on-file” customers must store their credit card using the this method to make future purchases quick and easy.
Retail customers, the new site should be easier to navigate and easier to place orders directly from us.