Monthly Archives: February 2023
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27 FebRead more »
Congratulations to the following winners!
Show Winners
2023 Rocky Mountain Train Show Drawing Winners Adithi R.- Lafayette, CO Steve P.- Castle Rock, CO Denby D.- Thornton, CO
2023 Amherst Train Show Drawing Winners Bob B. - Windham, CT -
9 FebRead more »
The weather has been keeping a lot of you indoors and getting those old modeling projects out again. I have received several product requests for things we don’t sell as retail items or special pack requests. (Example: bulk #33 couplers) Also, requests for coupler conversions for brass cars or old obscure cars that we have never seen or heard of.
Please keep in mind we don’t sell special request packages of bulk couplers or special request parts. We would have to stop current production, check availability, pull parts for a single special package, program the special package in the online system for billing, and sell it to a customer. The reality is “special request product” needs to be billed for lost production time, set up, and assembly time for a single item; the “special request product” would cost much more than purchasing multiple 2-pair packages of couplers. For “special request detail parts,” the same is true. Generally, we don’t keep spare parts for cars we have